Sending email to Microsoft-hosted email addresses may not be possible
Jun 26, 19:16 BST
Resolved - This incident has been resolved.
Jun 26, 16:14 BST
Identified - Some emails sent to Microsoft-hosted email addresses may be rejected due to Microsoft blocking some of our IP addresses.
Please accept our apologies for any inconvenience you may be experiencing.
Website Builder Maintenance
Jun 25, 12:00 BST
Completed - The scheduled maintenance has been completed.
Jun 25, 08:00 BST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 22, 15:22 BST
Scheduled - We will be performing essential maintenance to our Website Builder product. During this time, there will be a 5 minute period where the tool will be locked for editing, all Website Builder websites will have no interruption and will remain online throughout.
Email Maintenance
Jun 25, 00:00 BST
Completed - The scheduled maintenance has been completed.
Jun 24, 22:00 BST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 22, 10:42 BST
Scheduled - We will be performing some maintenance on our email platform, this involves a failover to a redundant site which may interrupt some existing POP/IMAP connections. Any connected clients should automatically reconnect.
Database Maintenance
Jun 24, 00:00 BST
Completed - The scheduled maintenance has been completed.
Jun 23, 22:00 BST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 22, 08:19 BST
Scheduled - We are performing essential maintenance to a number of MySQL database servers overnight. During this maintenance each server may be unavailable for the duration of this change.
Database Maintenance
Jun 18, 00:30 BST
Completed - The scheduled maintenance has been completed.
Jun 17, 22:30 BST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 12, 11:53 BST
Scheduled - We are performing essential maintenance to a small number of MySQL database servers overnight. During this maintenance each server may be unavailable for the duration of this change.
The affected server IP addresses are as follows:
mysql-200-10.linvh1.fasthosts.net.uk - 213.171.200.10
mysql-200-11.linvh1.fasthosts.net.uk - 213.171.200.11
mysql-200-12.linvh1.fasthosts.net.uk - 213.171.200.12
mysql-200-13.linvh1.fasthosts.net.uk - 213.171.200.13
mysql-200-17.linvh1.fasthosts.net.uk - 213.171.200.17
mysql-200-72.linvh1.fasthosts.net.uk - 213.171.200.72
mysql-200-74.linvh1.fasthosts.net.uk - 213.171.200.74
mysql-200-79.linvh1.fasthosts.net.uk - 213.171.200.79
mysql-200-80.linvh1.fasthosts.net.uk - 213.171.200.80
mysql-200-83.linvh1.fasthosts.net.uk - 213.171.200.83
mysql-200-86.linvh1.fasthosts.net.uk - 213.171.200.86
mysql-200-88.linvh1.fasthosts.net.uk - 213.171.200.88
mysql-200-91.linvh1.fasthosts.net.uk - 213.171.200.91
mysql-200-92.linvh1.fasthosts.net.uk - 213.171.200.92
mysql-200-96.linvh1.fasthosts.net.uk - 213.171.200.96
mysql-200-97.linvh1.fasthosts.net.uk - 213.171.200.97
mysql-200-100.linvh1.fasthosts.net.uk - 213.171.200.100
mysql-200-101.linvh1.fasthosts.net.uk - 213.171.200.101
mysql-200-102.linvh1.fasthosts.net.uk - 213.171.200.102
mysql-200-103.linvh1.fasthosts.net.uk - 213.171.200.103
Email – some mail clients may be unable to connect
Jun 11, 15:06 BST
Resolved - The issue has been resolved.
Jun 11, 13:14 BST
Investigating - We're currently investigating an issue affecting Email for customers using mail clients. You may be unable to connect your mailbox, or send and receive Email via your mail client.
Fasthosts Webmail & Outlook Web App (OWA) are unaffected, you can continue to send and receive Email as normal.
No Emails will be lost during this time, and we're working to restore full functionality as quickly as possible. We'll update you as soon as we have more information.
Website Builder Maintenance
Jun 11, 12:00 BST
Completed - The scheduled maintenance has been completed.
Jun 11, 08:00 BST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 9, 13:37 BST
Update - We will be undergoing scheduled maintenance during this time.
Jun 9, 12:26 BST
Scheduled - We will be performing essential maintenance to our Website Builder product. During this time, there will be a 5 minute period where the tool will be locked for editing, all Website Builder websites will have no interruption and will remain online throughout.
Database Maintenance
Jun 9, 23:30 BST
Completed - The scheduled maintenance has been completed.
Jun 9, 22:30 BST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 5, 14:50 BST
Scheduled - We are performing essential maintenance to a small number of MySQL database servers overnight. During this maintenance each server may be unavailable for the duration of this change.
The affected server IP addresses are as follows:
mysql-218-253.linvh1.fasthosts.net.uk (213.171.218.253)
mysql-218-254.linvh1.fasthosts.net.uk (213.171.218.254)
mysql-200-34.linvh1.fasthosts.net.uk (213.171.200.34)
mysql-200-35.linvh1.fasthosts.net.uk (213.171.200.35)
mysql-200-123.linvh1.fasthosts.net.uk (213.171.200.123)
hp3-mysql-01.wtr.hostingp3.local
Disruption in Cloud Servers
Jun 9, 13:10 BST
Resolved - The issue has been resolved.
Jun 9, 12:18 BST
Identified - Some customers may be experiencing issues accessing their Cloud Panel.
Website Builder Maintenance
May 28, 12:00 BST
Completed - The scheduled maintenance has been completed.
May 28, 08:00 BST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 27, 12:09 BST
Scheduled - We will be performing essential maintenance to our Website Builder product. During this time, there will be a 5 minute period where the tool will be locked for editing, all Website Builder websites will have no interruption and will remain online throughout.
Wordpress Sites Unavailable
May 22, 12:09 BST
Resolved - The issue has been resolved.
May 22, 10:27 BST
Identified - A small number of WordPress websites are currently failing to load. Our engineers are investigating.
Wordpress sites unavailable
May 22, 02:19 BST
Resolved - The issue has been resolved.
May 22, 02:03 BST
Monitoring - We are monitoring the situation to ensure that the issue does not reoccur. Our apologies for the inconvenience caused.
May 21, 23:21 BST
Update - Our technicians are currently working on resolving this issue. Thank you for your patience and understanding.
May 21, 21:08 BST
Investigating - A small number of Wordpress websites are currently failing to load. Our engineers are investigating.
Scheduled .UK registry maintenance
May 18, 11:00 BST
Completed - The scheduled maintenance has been completed.
May 18, 09:00 BST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 13, 12:47 BST
Scheduled - The .UK registry (Nominet UK) has scheduled for essential maintenance to take place on 18th May 2026 from 09:00 to 11:00 BST (UTC +1). Please be aware that customers might encounter difficulties with domain availability checks, WHOIS lookups, and the registration, renewal, or updating of .UK domains during this period.
Scheduled .UK registry maintenance
May 14, 11:00 BST
Completed - The scheduled maintenance has been completed.
May 14, 09:00 BST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 13, 12:46 BST
Scheduled - The .UK registry (Nominet UK) has scheduled for essential maintenance to take place on 14th May 2026 from 09:00 to 11:00 BST (UTC +1). Please be aware that customers might encounter difficulties with domain availability checks, WHOIS lookups, and the registration, renewal, or updating of .UK domains during this period.
Website Builder Maintenance
May 13, 12:00 BST
Completed - The scheduled maintenance has been completed.
May 13, 08:00 BST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 7, 17:01 BST
Scheduled - We will be performing essential maintenance to our Website Builder product. During this time, there will be a 5 minute period where the tool will be locked for editing, all Website Builder websites will have no interruption and will remain online throughout.
Scheduled .UK registry maintenance
May 12, 08:00 BST
Completed - The scheduled maintenance has been completed.
May 12, 06:00 BST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 8, 14:11 BST
Scheduled - The .UK registry (Nominet UK) has scheduled for essential maintenance to take place on 12th May 2026 from 06:00 to 08:00 BST (UTC +1). Please be aware that customers might encounter difficulties with domain availability checks, WHOIS lookups, and the registration, renewal, or updating of .UK domains during this period.
Hosting for WordPress Accessibility Issues
May 8, 17:39 BST
Resolved - The issue has been resolved.
May 8, 14:40 BST
Identified - Some customers may experience issues with their Hosting for WordPress contracts. The online websites that have already been created may also be affected.
WordPress Accessibility Issues
May 8, 07:52 BST
Resolved - The issue has been resolved.
May 8, 07:04 BST
Update - Our team is continuing to work on this issue. Our apologies for the inconvenience caused.
May 8, 02:40 BST
Update - Our technicians are currently working on resolving this issue. Thank you for your patience and understanding.
May 8, 01:23 BST
Identified - Some customers may experience issues while using their Wordpress Hosting. The online websites that have already been created may also be affected.
Database Maintenance
May 8, 00:30 BST
Completed - The scheduled maintenance has been completed.
May 7, 22:30 BST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 6, 15:25 BST
Scheduled - We are performing essential maintenance to our shared MySQL database server platform. During this maintenance window, each server will experience a brief outage in turn whilst changes are applied.
Sending email to Microsoft-hosted email addresses may not be possible
May 7, 16:11 BST
Resolved - The systems are stable and all services are functioning normally again.
May 7, 13:11 BST
Monitoring - We have eliminated the disruption for almost everyone affected. We are monitoring the situation to ensure that the issue does not reoccur.
May 6, 16:04 BST
Update - We have found the cause for the disruption and are working on resolving it.
May 6, 11:28 BST
Identified - Some emails sent to Microsoft-hosted email addresses may be rejected due to Microsoft blocking some of our IP addresses.
Please accept our apologies for any inconvenience you may be experiencing.
Database Maintenance
May 7, 00:30 BST
Completed - The scheduled maintenance has been completed.
May 6, 22:30 BST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 6, 15:21 BST
Scheduled - We are performing essential maintenance to our shared MySQL database server platform. During this maintenance window, each server will experience a brief outage in turn whilst changes are applied.
Database Maintenance
May 6, 00:30 BST
Completed - The scheduled maintenance has been completed.
May 5, 22:30 BST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 1, 14:29 BST
Scheduled - We are performing essential maintenance to our shared MySQL database server platform. During this maintenance window, each server will experience a brief outage in turn whilst changes are applied.
Website Builder Maintenance
Apr 29, 11:14 BST
Completed - The scheduled maintenance has been completed.
Apr 29, 08:14 BST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 29, 08:13 BST
Scheduled - We will be performing essential maintenance to our Website Builder product. During this time, there will be a 5 minute period where the tool will be locked for editing, all Website Builder websites will have no interruption and will remain online throughout.
Sending email to Microsoft-hosted email addresses may not be possible
Apr 28, 09:25 BST
Resolved - The issue has been resolved. Thank you for your patience and understanding.
Apr 27, 18:27 BST
Update - We have eliminated the disruption for almost everyone affected. We are monitoring the situation to ensure that the issue does not reoccur.
Apr 27, 15:32 BST
Monitoring - We have successfully minimised the disruption and are working to completely resolve it as soon as possible.
Apr 27, 11:54 BST
Identified - Some emails sent to Microsoft-hosted email addresses may be rejected due to Microsoft blocking some of our IP addresses.
Please accept our apologies for any inconvenience you may be experiencing.
Scheduled .UK registry maintenance
Apr 21, 08:00 BST
Completed - The scheduled maintenance has been completed.
Apr 21, 06:00 BST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 20, 10:02 BST
Scheduled - The .UK registry Nominet will be performing essential system maintenance on Tuesday, April 21st. During this window, certain domain-related services will be intermittently unavailable or experience delays. Please be aware that you might encounter difficulties with domain availability checks, WHOIS lookups, and the registration, renewal, or updating of .UK domains during this period.
